Privacy policy

ANYHANG is committed to protecting your privacy. We only process data necessary to improve our services and handle all information collected about you and your use of our services with care. Your data will not be shared with third parties for commercial purposes. This privacy policy applies to the use of the website ANYHANG and the services accessed through it. This policy explains what information we collect, how we use it, with whom it may be shared, and under what conditions. We also describe how we store your data, protect it from misuse, and outline your rights concerning your personal data. If you have any questions about our privacy policy, please contact our privacy officer using the contact details provided at the end.

Privacy Policy Overview

Below, you can read about how we handle your data, where we store it, the security measures we employ, and who can access it.

Data Processing Details

Web Store Software: We use hosting and email services from Shopify, Google G Suite, and Klaviyo. For our web hosting, we use a hosting provider. Personal data collected through our website and services is shared with our hosting provider, who needs access to this data to provide technical support. They will not use your data for any other purposes. Under our agreement with them, our hosting provider is obligated to take necessary precautions and security measures to protect your personal data.

Our web store is developed with Shopify software, hosted on our server. We have implemented necessary precautions and security measures for your personal data, such as SSL encryption and a strong password policy.

Email and Mailing Lists: For our regular email communication, we use the email services provided by our hosting provider. This party has implemented appropriate technical and organizational measures to prevent misuse, loss, or alteration of your data. Our hosting provider does not have access to our mailbox, and we handle our email traffic confidentially.

Purpose of Data Processing

General Purpose: We use your data exclusively to provide our services to you. This means that the purpose of processing your data is directly related to the task you provide us. We do not use this data for targeted marketing. If you share information with us and we use this information to contact you later—other than at your request—we will ask for your explicit consent first. Your data will not be shared with third parties, except to fulfill accounting and administrative obligations. These third parties are all bound by confidentiality under the agreements we have with them, an oath, or a legal obligation.

Automatically Collected Data: Information automatically collected by our website is processed solely to provide our services and improve them further. This information (e.g., your anonymized IP address, web browser, and operating system) is not personal data.

Cooperation in Tax and Criminal Investigations: In some cases, we may be legally obliged to share your data in connection with tax or criminal investigations. In such cases, we are required to comply but will oppose this within the limits of the law.

Retention Periods: We retain your data for as long as you are our customer. This means we keep and store your customer profile until you notify us that you no longer wish to use our services. Such a notification is also considered a request to be forgotten. We are obliged to retain invoices containing your personal data due to relevant administrative obligations, and this data will be stored securely for as long as these obligations are valid. Employees no longer have access to your customer profile and any documents produced as a result of your assignment or task.

Your Rights: Under applicable laws, you, as the data subject, have certain rights regarding the personal data processed by us or on our behalf. Below is an explanation of these rights and how you can invoke them. To prevent misuse, we generally send copies of your data only to the email addresses you have provided us. If you wish to receive this data at another email address or by another method, we will ask you to identify yourself accordingly. We keep records of completed requests, and in case of a request to be forgotten, we will anonymize the data. You will receive all invoices and data copies in a structured, machine-readable format.

Right to Access: You have the right to access the data we process related to you or that can be traced back to you at any time. You can request access from our privacy officer. You will receive a response to your request within 30 days. If your request is approved, we will send you a copy of all data, including a list of the processors who have access to this data, via the email address we have on record.

Right to Rectification: You have the right to have any data we process related to you or that can be traced back to you corrected. You can request this rectification from our privacy officer. You will receive a response to your request within 30 days. If your request is approved, we will send you a confirmation that the data has been corrected via the email address we have on record.

Right to Restrict Processing: You have the right to restrict the processing of your data. You can request such a restriction from our privacy officer. You will receive a response to your request within 30 days. If your request is approved, we will send you a confirmation via the email address we have on record that your data will no longer be processed until you lift the restriction.

Right to Data Portability: You have the right to have the data we process related to you transferred to a third party of your choice. You can make such a request to our privacy officer. You will receive a response to your request within 30 days. If your request is approved, we will send you your data in a structured, commonly used, and machine-readable format via the email address we have on record. It is highly likely that we will no longer be able to provide you with our services if such a request is made, as we can no longer ensure the previous data security levels.

Right to Object and Other Rights: You have the right to object to the processing of your personal data. In such cases, we will immediately stop processing your data pending the resolution of your objection. If your objection is justified, we will return all data and cease processing. You also have the right not to be subjected to automated decision-making or profiling. We do not process your data in a way that this right applies. If you believe this right is applicable, please contact our privacy officer.

Changes to the Privacy Policy: We reserve the right to change our privacy policy at any time. This page will always show the latest version of our privacy policy. If a new privacy policy affects how we use newly collected data related to you, we will notify you via email.

Email: info@anyhang.se

 

Customer Service Hours:

• Monday to Friday: 8:00 AM to 6:00 PM
• Saturday and Sunday: 10:00 AM to 4:00 PM

We will respond to your inquiry within 24 hours.